Frequently Asked Questions
Guest Questions
Houlihan's would be perfect for my next party, do you guys do that?
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Some of our restaurants have private dining space and special menus available for parties, receptions, meetings and entertaining. Just check with your local restaurant to see if banquet facilities are available. (See the Locate Us section of the website to find the location nearest you.)
Do you have gift cards?
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Houlihan's gift cards come in any denomination and can be redeemed at any Houlihan's location. To purchase them online, click the Gift Cards link on the front page of our website. Gift cards may also be purchased at participating locations. Click the Locate Us link to find a Houlihan's near you.
What about a dress code?
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We have one strict code — you've got to be dressed. It's really a come-as-you-are vibe and that's true for clothes, too.
We're an everyday place and you'll find all types in our restaurants. From jeans to suits to swank to shorts and flips in the summer. Be comfortable and just dress for your occasion. Let's call it individualist attire.
Is there a way to get info on everything Houlihan's?
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To join our email club, just visit the Join the Email Club section of our website and you can sign up online.
I joined the email club, but I'm not getting anything. Any help?
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If you're a current member of our email club and need to change your email address, haven't received your birthday/anniversary or other offer, or have other questions about the club, click here to inquire with your question.
I can't find a kid's menu. Do you have one?
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Yes, we offer a kids menu, and some stores may even offer discounted kids' meals on certain days or times (just contact the restaurant for specifics). Items include chicken fingers, pizza, corn dogs, burgers, mac and cheese, and all meals come with veggies and dip, a kids beverage and ice cream for dessert.
Where's the menu?
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You can find our current menu by clicking the Eats link in the left column menu. Note that menus do vary a bit between restaurants to accommodate local preferences.
Where's the nutritional information?
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We cook almost exclusively from scratch, and our menu items may vary slightly in size and composition from batch to batch. For that reason, we don't provide nutritional data on our menu items.
Additionally, we and our franchise partners may make adjustments in both our menu and recipe content to compensate for seasonal changes and the availability (or lack) of certain raw ingredients. Consequently, it's very difficult to guarantee the accuracy of any nutritional information we may provide.
Where's the menu prices?
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Our pricing may vary slightly by location to reflect market conditions and the seasonality of certain ingredients. Generally speaking, we're an everyday casual dining establishment with superior quality fare at a surprising value. Appetizers generally range from $6 - $9, salads and sandwiches are in the $7 - $11 range, and entrees typically run $10 - $20 and everywhere in between. We also offer signature mini desserts for around $2. Our wine list runs the spectrum from value priced wines to middle-end and higher-quality wines. While pricing is competitive with casual dining restaurants, our quality and flavor is noticeably superior.
Do you take reservations?
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Some of our restaurants do accept reservations. Some have call-ahead seating. Just contact the restaurant directly to inquire. (Find your nearest Houlihan's by visiting the Locate Us section of the website.)
I have pretty specific dietary restrictions. Can you help?
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We'll do our best to accommodate special dietary needs. Just inform your server of special requests when placing your order. We do not provide specific gluten and dairy content information on our menu items.
Can I get Houlihan's to go?
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Most of our items are available to go. You can place an order in advance by calling the restaurant directly, or place your order on site.
I'm a vegetarian. Can I eat at Houlihan's?
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We do offer some items that are veg-based and more items that can easily be made vegetarian by 86-ing certain ingredients upon request. This includes items like our goat cheese bruschetta, spinach dip with cheesy lavosh, stuffed mushrooms, pastas, many different entrée salads and our grilled vegetable panini.
Do you have any recipes?
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We consider our recipes company property and trade secrets, hidden in our underground lair for only our chefs to see . Periodically, we'll retire a recipe from use and may then share it with the world. But current recipes (either on our menus or in our library of current recipes) are off limits.
Our huge investment in developing unique recipes, along with a serious commitment to purchasing the finest ingredients for cooking from scratch, separate us from most casual dining restaurants and we're not giving that up. Even if you say, "pretty please."
Business and organization questions.
What about opening my own Houlihan's?
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Click the Franchise link on our website for information on opportunities.
Can my group be too big?
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Most of our restaurants can accommodate large parties. Just contact the restaurant you plan to visit and communicate your needs. (See the Locate Us section of the website to find the location nearest you.)
Can I get real estate info?
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Visit the Franchise section of our website, and then click on Development to learn of our real estate criteria.
I'm a student doing some research, where do I go?
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Due to the volume of requests, and the competitive nature of our industry, we don't release proprietary business or marketing information. There's a lot of info that can be gleaned from our website, and you'll just have to do your 'research' in our restaurants and bars (assuming you're 21!). But we didn't say that.
Can I get a W2?
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Email w2@houlihans.com to request W2 reprints. Your email must include your full name, the last four digits of your social security number and the tax year for your request.
Do you sponsor charities and organizations?
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Thanks for considering Houlihan's as a sponsor for your charity or fundraiser. These requests are handled at the grass roots level. Just contact the General Manager at your local restaurant. (To find the nearest location, click the VISIT link from our website.)
